Customer Satisfaction Questionnaire

As part of our commitment to providing our customers with the best possible service, your feedback is very important. We would be grateful if you could spare a few minutes to complete this questionnaire to help us achieve our goal of continuous improvement.

    Customer Company Name :
    Email :
    Customer Contact :
    Date :
    Enquiry – please rate our speed of response to your initial enquiry
    Responsiveness in dealing with your requests, phone calls and emails :
    Knowledge and advice you received from our staff:
    Delivery and installation did this take place when required?:
    Courteousness of our installers:
    Product Quality - did the products we supplied meet your needs & expectations regarding quality & performance?:
    Would you recommend us? :
    Finally, if we could make one improvement to increase your satisfaction with LGM Limited, what would that change be? :