Customer Satisfaction Questionnaire

As part of our commitment to providing our customers with the best possible service, your feedback is very important. We would be grateful if you could spare a few minutes to complete this questionnaire to help us achieve our goal of continuous improvement.

Customer Company Name :
Email :
Customer Contact :
Date :
Enquiry – please rate our speed of response to your initial enquiry
ExcellentGoodSatisfactoryPoor
Responsiveness in dealing with your requests, phone calls and emails :
ExcellentGoodSatisfactoryPoor
Knowledge and advice you received from our staff:
ExcellentGoodSatisfactoryPoor
Delivery and installation did this take place when required?:
ExcellentGoodSatisfactoryPoor
Courteousness of our installers:
ExcellentGoodSatisfactoryPoor
Product Quality - did the products we supplied meet your needs & expectations regarding quality & performance?:
ExcellentGoodSatisfactoryPoor
Would you recommend us? :
Finally, if we could make one improvement to increase your satisfaction with LGM Limited, what would that change be? :